PK7 Privacy Policy

1 Information We Collect

We collect information needed to operate the platform, support account access, improve the player experience, and help protect our services. This section explains the categories of information that may be requested or generated when you register, use the website or App, play games, or ask for account assistance.

Personal Identification Information

• Full name — the name you provide during account registration or verification.
• Date of birth — used to confirm that you meet the minimum age requirement of 21+.
• Mobile number — used for account verification, security checks and essential account communication.
• Email address — used for account access support and service notifications when provided.
• Residential address — may be requested as part of identity and address verification before a withdrawal.

Financial Information

• Payment details associated with supported options, such as GCash, Maya, online banking or other available e-wallets.
• Transaction records — including deposits, withdrawals and related account activity.
• Information about your account balance, claimed bonuses and applicable wagering conditions.

Technical Information

• Internet Protocol address, device identifiers and basic device details.
• Browser type, operating system and related technical settings.
• Visit timestamps, session duration and account access records.
• Game activity logs, browsing choices and saved preferences.

2 How Information Is Collected

Information may be collected when you register, use the Web, iOS or Android platform, contact support, make transactions or play games. The data collected depends on the feature used, verification requirements and applicable privacy terms.

3 How We Use Your Information

PK7 processes personal information only for clear, legitimate purposes connected with account access, platform services, security, and legal obligations. The main uses are outlined below.

• Account administration: To create, maintain, and help protect your account.
• Service delivery: To provide games, process supported transactions, and respond to service requests.
• Identity verification: To verify identity and confirm that users meet the 21+ age requirement, while helping prevent fraud.
• Legal compliance: To meet applicable Philippine legal and regulatory requirements.
• Communications: To send essential account notices, service updates, and promotional messages where permitted.
• Service improvement: To review platform usage and improve the overall Philippine player experience.
• Responsible gaming: To identify potentially harmful play patterns and support responsible gaming measures.

4 Sharing Information With Third Parties

Your privacy matters to us. Personal information is disclosed only in limited, defined circumstances, with appropriate safeguards applied according to the purpose and applicable requirements.

When Information May Be Shared

• Payment processors: Information required to process deposits and withdrawals through available payment channels.
• KYC providers: Registered verification services may receive limited details needed to confirm your identity and protect your account.
• Legal authorities: Relevant information may be disclosed when required by a valid court order, government directive, or applicable Philippine law.
• Security specialists: Limited data may be used to detect fraud, prevent abuse, and respond to cybersecurity threats.
• Game providers: Only the information reasonably required to operate and support available games may be provided.

5 Cookie Policy

Cookies help make your website experience smoother and more relevant. These small text files are stored through your browser so the site can remember settings, maintain sessions, and understand how services are used. We group cookies into four categories.

• Essential cookies: These cookies support login sessions, security tokens, and account balance displays. The website may not function correctly without them.
• Analytics Cookies These cookies show how many visitors use specific pages and how long they stay, helping us assess performance and improve the service.
• Preference Cookies These cookies remember settings such as your language, display theme, and game preferences.
• Marketing Cookies They help show more relevant offers and promotions, and you may disable them at any time.

6 How We Protect Your Information

We use layered security controls to help protect personal information from unauthorised access, alteration, loss, or misuse.

• 256-Bit SSL Encryption Data transfers are protected using encryption.
• Two-Factor Authentication (2FA) An added safeguard helps protect the account login process.
• Firewall Protection Firewall controls help defend platform servers against external threats.
• Regular Security Audits Independent specialists conduct periodic security assessments.
• Anti-Fraud Monitoring Monitoring tools help identify suspicious account activity promptly.
• Data masking: Sensitive details may be partially masked when displayed to reduce unnecessary exposure.
• Secure data centres: We use server infrastructure designed to support secure and reliable data handling.

7 Your Privacy Rights

Under the PK7 privacy policy, you may have specific rights over your personal information. We respect these rights and provide ways for eligible Philippine users to submit requests, subject to identity checks and applicable legal requirements.

• Right to access: You may request details about the personal information we hold about you.
• Right to correction: You may ask us to correct personal information that is inaccurate or incomplete.
• Right to deletion: You may request the deletion of eligible personal information in certain circumstances.
• Right to restrict processing: In specific cases, you may ask us to limit how your personal information is processed.
• Right to data portability: Where applicable, you may request a copy of your information in a readable and commonly used format.
• Right to object: You may object to the use of your personal information for certain purposes when permitted by law.
• Right to withdraw consent: Where processing relies on your consent, you may withdraw that consent at any time. This will not affect processing completed before the withdrawal.

8 Data Retention Periods

PK7 keeps personal information only for as long as it is reasonably needed. Once the applicable legal obligation or legitimate business purpose ends, the information is securely deleted.

9 Children’s Privacy

PK7 is intended only for adults aged 21 and above. We do not knowingly collect personal information from anyone below 21 or permit underage users to hold an account. Responsible gaming and age protection form an essential part of this privacy policy.

• Age eligibility may be checked during account registration or verification.
• Age and identity may be confirmed again through the account verification process.
• An account identified as belonging to a person below 21 may be restricted or closed promptly.
• Personal data found to have been collected from an underage person will be reviewed and deleted when legally permitted.

10 Changes to This Policy

We may revise this privacy policy when legal requirements, services, security practices, or platform features change. Where practical, users will be informed about material updates through an appropriate notice.

• Material changes may be communicated by email or through an account or website notice.
• The latest revision date will be displayed at the top of this page.
• Continued use of the website after an update takes effect means the revised policy will apply to subsequent use.
• If you disagree with an updated policy, you may stop using the service and request account closure, subject to any legal or account-settlement obligations.